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Bit of help please
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Jack
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Joined: 12 Aug 2008
Posts: 2595
Location: Durham

PostPosted: Wed Jan 21, 2009 11:26 pm    Post subject: Bit of help please Reply with quote

I've let John know about the problem and he's looking into it but if anyone else could offer some help it would be hugely appreciated.


Joe is currently experiencing the same problems I had just a little while back with the forum - nothing else except this forum.

Pages are taking an age to load and sometimes not loading at all. Joe is trying to post but his computer just hangs and when it eventually reappears there's no sign of his post. Again he's not having problems anywhere else except on here.

I tried the good old close everything down and re-boot and that worked for me since then it's been fine sometimes it's taking a little while for pages to load but other than that no problems now.

Can any of you geeks Computer Experts Very Happy help get Joe properly back online please - he's missing us all bless!!!


Fanks on Joe's behalf everyone.x
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tricia
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PostPosted: Wed Jan 21, 2009 11:38 pm    Post subject: Reply with quote

Sorry guys... cant help.... not very technical when it comes to computers Confused
Usually just try what you did Jack... off then back on again!
Hope Joes back with us soon Smile
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Lisa/Colin
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PostPosted: Wed Jan 21, 2009 11:50 pm    Post subject: Reply with quote

DAVE !!!!!!!!!
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Jack
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PostPosted: Thu Jan 22, 2009 12:16 am    Post subject: Reply with quote

There's never a geek computer expert around when you need one! Rolling Eyes Very Happy
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Lisa/Colin
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PostPosted: Thu Jan 22, 2009 12:27 am    Post subject: Reply with quote

Laughing Laughing Laughing
C
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Dave Rowland
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PostPosted: Thu Jan 22, 2009 9:56 am    Post subject: Reply with quote

well if the title was descriptive, thought it was another one of the dog help posts.

anyway...

basically Joe got something viral lol and there is no cure.

There is no site problems, I use Firefox so never will be as it multi-downloads a website :wink




www.firefox.com
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Jack
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PostPosted: Thu Jan 22, 2009 10:48 am    Post subject: Reply with quote

Dave Rowland wrote:
well if the title was descriptive, thought it was another one of the dog help posts.

anyway...

basically Joe got something viral lol and there is no cure.

There is no site problems, I use Firefox so never will be as it multi-downloads a website :wink




www.firefox.com



Not even the tiniest bit of help - I AM disappointed!

Call yourself a geek - I am embarrassed on your behalf!!!! Twisted Evil

MORE assistance required please Mogs - ANY thing you can think of might just help our Joseph Wink



PS......I'll tell him to see the doc about his virus Very Happy
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Alan and Lynsey
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Joined: 24 Aug 2008
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PostPosted: Thu Jan 22, 2009 2:20 pm    Post subject: Reply with quote

more info is required.

what browser package is he using IE6,IE7, firefox.

What operating system is Joe running XP VISTA or fedora core etc.

is it possible a firewall issue? check firewall settings,possible a ad-blocker issue.

or as dave says possible virus on the pc, try running a ad-ware remover.
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David
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PostPosted: Thu Jan 22, 2009 3:07 pm    Post subject: Reply with quote

First thing you should try is clearing your Internet cache on your PC.

Depends on what browser you use -- on Firefox click Tools, Clear Private data. Make sure 'cache' is ticked and click ok. You may wish to untick 'saved passwords' if you store them in the browser to save logging in each time.

If you are using Internet Explorer ....depends on the version....version 7, click Tools, Delete Browsing History, Delete Temporary files

Let me know if that makes any difference
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Alan and Lynsey
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PostPosted: Thu Jan 22, 2009 3:10 pm    Post subject: Reply with quote

Good call david,

that was my next steps once i knew the browser joe was on but you beat me to it. you know what they say two heads are better than one.
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Joe
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PostPosted: Thu Jan 22, 2009 6:09 pm    Post subject: Reply with quote

HELLOOOOOOOOOOOO

Thanks Jack

I can manage absolutely no problem loggin on at work take home my laptop and try and log on and it seems to take a while to load things and then hangs when I try and post it.

I have had my IT guys check out the laptop all is well possibly my Network settings at home.

I will try later. Thanks for trying to help.
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Dave Rowland
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PostPosted: Thu Jan 22, 2009 6:19 pm    Post subject: Reply with quote

ah right... any message at the bottom left in firefox? like Looking up www.bbc.co.uk
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Joe
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PostPosted: Thu Jan 22, 2009 6:50 pm    Post subject: Reply with quote

Dave Rowland wrote:
ah right... any message at the bottom left in firefox? like Looking up www.bbc.co.uk


yip something like googleads, small cow, etc etc there is about 9 that takes ages mate
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Jack
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PostPosted: Thu Jan 22, 2009 7:20 pm    Post subject: Reply with quote

Thanks everyone Smile Smile Smile Smile Smile


Joe - anytime! Wink
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Jack
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PostPosted: Thu Jan 22, 2009 10:51 pm    Post subject: Reply with quote

Gaelle is having issues now too but I think hers is Password related so have pm'd John. She did say though it went very very slow for her too tonight.


QSA on the case Joe Wink Very Happy
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